Job Description

Job Title: IT Agile Project Manager/Scrum Master Jira Administration
Location: Remote (Canada)
Duration: 6+ Months (Contract)

Client Domain: Product-based company specializing in SaaS-based Human Resource Management System (HRMS) applications for public sector organizations.

Job Summary:

We are seeking a highly experienced IT Agile Project Manager with a strong background in software development lifecycle management and advanced reporting capabilities. The ideal candidate will have deep expertise in using Jira , Confluence , and business intelligence (BI) reporting tools to drive transparency, performance tracking, and data-driven decision-making across Agile projects. This role requires strong communication, leadership, and the ability to synthesize complex data into actionable insights for both technical teams and executive stakeholders.

Key Responsibilities:

• Lead end-to-end Agile software development projects using Scrum, SAFe, or hybrid methodologies.
• Manage cross-functional delivery teams across product, engineering, QA, and UX.
• Facilitate all Agile ceremonies: sprint planning, daily stand-ups, retrospectives, and sprint reviews.
• Ensure alignment between project scope, timeline, and business goals while managing risks and dependencies.
• Own and optimize Jira dashboards and workflows to reflect sprint progress, story points, velocity, burndown, and backlog health.
• Develop and maintain advanced Jira reports for sprint tracking, release planning, team capacity, cycle time, and throughput metrics.
• Build and present executive-level reports using BI tools (e.g., Power BI, Tableau, Jira Advanced Roadmaps, EazyBI) to showcase project status, KPIs, trends, and predictive forecasts.
• Integrate reporting solutions across Jira, Confluence, and third-party BI platforms for end-to-end project visibility.
• Establish reporting standards and best practices for performance metrics, quality indicators, and delivery trends across Agile teams.
• Proactively monitor and communicate project performance, resource utilization, blockers, and risks to stakeholders.
• Champion continuous improvement in Agile delivery, sprint effectiveness, and reporting accuracy.

Required Skills & Experience:

• 10+ years of IT Project Management experience with a strong emphasis on Agile software delivery.
• Expert-level knowledge of Jira adminstration , including custom workflows, filters, dashboards, automation, and reporting plugins (e.g., Jira Advanced Roadmaps, EazyBI, BigPicture ).
• Proven experience in building and managing reporting frameworks using BI tools such as Power BI, Tableau, or similar platforms.
• Strong understanding of Agile metrics and KPIs: velocity, sprint burndown, cumulative flow, lead/cycle time, defect leakage, and story point trends.
• Experience managing multiple remote Agile teams in fast-paced SaaS environments.
• Excellent leadership, stakeholder communication, and problem-solving skills.
• Strong ability to convey complex project data in clear, concise reports and visualizations tailored to different audiences (executives, product, engineering).
• Preferred Certifications: PMP , CSM , PMI-ACP , SAFe Agilist , or equivalent.

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